Category Archives: Business Model Innovation

Birchbox – Can It Make It At Retail?

In May 2014, Birchbox will open its first store in New York’s hip SoHo district. With 800,000 subscribers paying $10 a month to receive a pink Birchbox filled with samples of cosmetic products, the founders of Birchbox, Hayley Barna and Katia … Continue reading

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Quiznos Files for Bankruptcy – Nothing Surprising

I learned about the Quiznos bankruptcy from Lucien Harrington, who is the Managing Director FutureBrand Hong Kong. While I am sad to see a restaurant that I frequently went to in the past, there is nothing surprising about this bankruptcy … Continue reading

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Time to Chart A New Flight?

This is a follow-up post to the my call for airlines to innovate their customer experience.  An interesting article came out in Fortune magazine (March 21, 2011 issue) showing how much profit an airline makes on an average price of … Continue reading

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Base of the Pyramid Innovation

When speaking about innovation, we usually think about the latest electronic gadget such as a tablet computer (ex. iPad2), a cellphone or even a car. Because this is culturally-based, the response would be different in other countries.  What very often … Continue reading

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Should We Innovate The Model for Libraries?

I go to my local library every week. Why? My son’s school requires that he read a book a day so we go through an enormous number of books each school year. The thing is that our city’s budget is … Continue reading

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Airlines Need To Innovate The Consumer Experience

Ask anyone these days how was their last flight and the most common answer is “uneventful”.  That is the consumer expectation for flying these days and that speaks volume to the state on the industry. Since September 11, 2001, the industry has … Continue reading

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