Monthly Archives: June 2011

Dream A Little…

Innovation begins with big dreams, with asking “what if” questions, with forgetting what you know and what is real and let your mind wander. Call me a dreamer, if you like. Sometimes I feel that we are so focused on … Continue reading

Posted in Long-tern innovation | Leave a comment

Time to Chart A New Flight?

This is a follow-up post to the my call for airlines to innovate their customer experience.  An interesting article came out in Fortune magazine (March 21, 2011 issue) showing how much profit an airline makes on an average price of … Continue reading

Posted in Business Model Innovation | Leave a comment